Do I need to bring my patient to your facility?
Yes. You are requested to bring the patient for evaluation and assessment, proper measurements and fitment. Made-to-order products require a trial and final fitting on the patient. Without the patient, it becomes difficult for us to give you the best service.
How much does it cost?
The cost varies depending on the type of product, size and quality. Readymade products can be bought for a fixed cost, but made-to-order products vary because every patient’s requirements are different.
Do you give home visits?
Yes, we give home visits to patients who are unable to come to our facilities. Visit charges depend on the area. We normally suggest this service only for bedridden patients and those in dire need. Patients who visit our facility can receive extra attention and prompt service.
What is the delivery period?
Readymade products are available immediately. Made-to-order products take approximately 1–15 days depending on the appliance and orders in process.
Do you accept credit cards and cheques?
Yes, although cash is preferred. Cheque orders are processed after realisation.
What is the guarantee or warranty?
Readymade products carry the specified company warranty. Made-to-order products have a full guarantee, excluding normal wear and tear.
Should I return to the prescribing doctor after fitment?
Yes. It is always better to return to the prescribing doctor for approval.
Do I need a doctor’s prescription?
Yes, this is always better. If you already understand your problem and requirement, we can help you choose the correct product.